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Table 8 Statistical significances—Algo1 and Algo2 with Baseline

From: Machine learning based customer churn prediction in home appliance rental business

Approach (models)

Performance metric

Statistics

p-value

baseline and algo1

accuracy

− 36.95

 < 0.001

f-measure

− 35.51

 < 0.001

ROC score

− 37.38

 < 0.001

baseline and algo2

accuracy

− 8.56

 < 0.001

f-measure

− 8.29

 < 0.001

ROC score

− 8.54

 < 0.001