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Table 5 Results of comparative analysis by renewal (Y/N)—call type 096

From: Machine learning based customer churn prediction in home appliance rental business

Count

Renewal flag

Proportion (%)

0

0

0.71

1

0.29

1

0

0.87

1

0.13

2

0

0.31

1

0.69

3

0

0.58

1

0.42

4

0

0.33

1

0.67