Table 9 Analysis of Variance of 5 star hotel class based on trip type

Business

SERVICE

1

1809.55

1809.55

3210.868

 < 2.2e−16

significant

1.680785

value

1

232.47

232.47

412.491

 < 2.2e−16

significant

1.718335

Rooms

1

97.84

97.84

173.615

 < 2.2e−16

significant

1.783331

Sleep-Quality

1

55.97

55.97

99.307

 < 2.2e−16

significant

1.63776

Cleanliness

1

32.8

32.8

58.207

3.42E−14

significant

1.749201

Location

1

8.93

8.93

15.85

7.07E−05

significant

1.416789

Residuals

5139

1309.18

0.56

NI

NI

NI

NI

Couple

SERVICE

1

1152.52

1152.52

2634.7167

 < 2.2e−16

significant

1.649211

value

1

118.52

118.52

270.9755

 < 2.2e−16

significant

1.432812

Rooms

1

45.62

45.62

104.2928

 < 2.2e−16

significant

1.531331

Sleep-Quality

1

5.08

5.08

11.6103

0.0006666

significant

1.391232

Cleanliness

1

22.54

22.54

51.5368

9.31E−13

significant

1.454192

Location

1

0.78

0.78

1.7788

0.1824216

insignificant

1.32593

Residuals

2417

1057.28

0.44

NI

NI

NI

NI

Family

SERVICE

1

1205.45

1205.45

2589.4634

 < 2.2e−16

significant

1.921574

value

1

129.42

129.42

278.011

 < 2.2e−16

significant

1.917425

Rooms

1

70.69

70.69

151.8553

 < 2.2e−16

significant

1.945198

Sleep-Quality

1

19.13

19.13

41.0875

1.87E−10

significant

1.639531

Cleanliness

1

5.63

5.63

12.0972

5.18E−04

significant

1.690062

Location

1

0.46

0.46

0.9789

0.3226074

insignificant

1.536636

Residuals

1730

805.35

0.47

NI

NI

NI

NI

Friends

SERVICE

1

485.66

485.66

626.87

 < 2.2e−16

significant

1.488284

value

1

60.48

60.48

78.065

 < 2.2e−16

significant

1.429711

Rooms

1

29.23

29.23

37.723

1.33E−09

significant

1.404327

Sleep-Quality

1

10.28

10.28

13.264

0.0002895

significant

1.428758

Cleanliness

1

12

12

15.485

9.10E−05

significant

1.564381

Location

1

10.05

10.05

12.973

0.0003372

significant

1.415283

Residuals

738

571.76

0.77

NI

NI

NI

NI

NA

SERVICE

1

181.915

181.915

215.915

 < 2.2e−16

significant

1.606145

value

1

13.173

13.173

15.586

9.62E−05

significant

1.326224

Rooms

1

18.549

18.549

21.9473

4.09E−06

significant

1.388735

Sleep-Quality

1

25.498

25.498

30.1699

7.87E−08

significant

1.425978

Cleanliness

1

11.025

11.025

13.0452

3.51E−04

significant

1.484224

Location

1

0.579

0.579

0.6846

0.4085877

insignificant

1.312089

Residuals

333

281.435

0.845

NI

NI

NI

NI

Solo

SERVICE

1

251.12

251.118

296.9813

 < 2.2e−16

significant

1.633852

value

1

10.57

10.567

12.4967

0.0004479

significant

1.348226

Rooms

1

19.54

19.538

23.1061

2.07E−06

significant

1.496791

Sleep-Quality

1

13.02

13.021

15.3993

1.00E−04

significant

1.498829

Cleanliness

1

8.33

8.326

9.8471

0.0018076

significant

1.329458

Location

1

7.7

7.695

9.1004

0.0026938

significant

1.339166

Residuals

471

398.26

0.846

NI

NI

NI

NI