Table 6 Cost–benefit analysis
From: The use of knowledge extraction in predicting customer churn in B2B
Performance parameter | Logistic regression E9 | Logistic regression E10 | Logistic regression M9 | Logistic regression M10 |
|---|---|---|---|---|
AUC | 0.045 | 0.081 | 0.066 | – |
AUK | 0.527 | 0.552 | 0.816 | – |
Performance parameter | Neural Network E9 | Neural Network E10 | Neural Network M9 | Neural Network M10 |
|---|---|---|---|---|
AUC | 0.061 | 0.043 | 0.069 | 0.071 |
AUK | 0.215 | 0.531 | 0.926 | 0.052 |