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Table 4 Performance parameters, sensitivity, and precision of the decision trees

From: The use of knowledge extraction in predicting customer churn in B2B

Performance Parameter

Model 1

Model 2

Model 3

Model 4

Model 5

 Number of hidden neurons set to 12

  AUC

− 0.570

− 0.749

0.885

− 0.862

3.611

  AUK

− 0.755

− 0.827

1.328

− 1.685

1.089

 Number of hidden neurons set to 24

  AUC

0.257

0.499

0.704

0.148

1.587

  AUK

0.751

1.183

1.292

0.759

0.973