From: The use of knowledge extraction in predicting customer churn in B2B
Performance Parameter | Model 1 | Model 2 | Model 3 | Model 4 | Model 5 |
---|---|---|---|---|---|
 Number of hidden neurons set to 12 | |||||
  AUC | − 0.570 | − 0.749 | 0.885 | − 0.862 | 3.611 |
  AUK | − 0.755 | − 0.827 | 1.328 | − 1.685 | 1.089 |
 Number of hidden neurons set to 24 | |||||
  AUC | 0.257 | 0.499 | 0.704 | 0.148 | 1.587 |
  AUK | 0.751 | 1.183 | 1.292 | 0.759 | 0.973 |