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Table 3 Service metrics

From: Leveraging fine-grained mobile data for churn detection through Essence Random Forest

Feature Label
Entropy duration of service visits—level 1 Entropy duration of service visits—level 1
Entropy visits of services—level 1 Entropy visits of services—level 1
Number of unique services—level 1 Number of unique services—level 1
Total data volume to number of unique services ratio—level 1 Total data volume to number of unique servicesratio—level 1
Entropy duration of service visits—level 2 Entropy duration of service visits—level 2
Entropy visits of services—level 2 Entropy visits of services—level 2
Number of unique services—level 2 Number of unique services—level 2
Total data volume to number of unique services ratio—level 2 Total data volume to number of unique servicesratio—level 2
entropy duration of service visits—level 3 Entropy duration of service visits—level 3
Entropy visits of services—level 3 Entropy visits of services—level 3
Number of unique services—level 3 Number of unique services—level 3
Total data volume to number of unique services ratio—level 3 Total data volume to number of unique servicesratio—level 3
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level1,visits,overall }}\) Churn % of people visiting same service level1 weighted by contribution to overall visits
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level1,total data volume,overall }}\) Churn % of people visiting same service level1 weighted by contribution to overall total data volume
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level1,session count,overall }}\) Churn % of people visiting same service level1 weighted by contribution to overall session count
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level1,total session duration,overall }}\) Churn % of people visiting same service level1 weighted by contribution to overall total session duration
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level1,visits,individual }}\) Churn % of people visiting same service level1 weighted by contribution to individual visits
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level1,total data volume,individual }}\) Churn % of people visiting same service level1 weighted by contribution to individual total data volume
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level1,session count,individual }}\) Churn % of people visiting same service level1 weighted by contribution to individual session count
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level1,total session duration,individual }}\) Churn % of people visiting same service level1 weighted by contribution to individual total session duration
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level2,visits,overall }}\) Churn % of people visiting same service level2 weighted by contribution to overall visits
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level2,total data volume,overall }}\) Churn % of people visiting same service level2 weighted by contribution to overall total data volume
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level2,session count,overall }}\) Churn % of people visiting same service level2 weighted by contribution to overall session count
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level2,total session duration,overall }}\) Churn % of people visiting same service level2 weighted by contribution to overall total session duration
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level2,visits,individual }}\) Churn % of people visiting same service level2 weighted by contribution to individual visits
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level2,total data volume,individual }}\) Churn % of people visiting same service level2 weighted by contribution to individual total data volume
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level2,session count,individual }}\) Churn % of people visiting same service level2 weighted by contribution to individual session count
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level2,total session duration,individual }}\) Churn % of people visiting same service level2 weighted by contribution to individual total session duration
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level3,visits,overall }}\) Churn % of people visiting same service level3 weighted by contribution to overall visits
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level3,total data volume,overall }}\) Churn % of people visiting same service level3 weighted by contribution to overall total data volume
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level3,session count,overall }}\) Churn % of people visiting same service level3 weighted by contribution to overall session count
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level3,total session duration,overall }}\) Churn % of people visiting same service level3 weighted by contribution to overall total session duration
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level3,visits,individual }}\) Churn % of people visiting same service level3 weighted by contribution to individual visits
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level3,total data volume,individual }}\) Churn % of people visiting same service level3 weighted by contribution to individual total data volume
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level3,session count,individual }}\) Churn % of people visiting same service level3 weighted by contribution to individual session count
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level3,total session duration,individual }}\) Churn % of people visiting same service level3 weighted by contribution to individual total session duration