Table 3 Service metrics
From: Leveraging fine-grained mobile data for churn detection through Essence Random Forest
Feature | Label |
|---|---|
Entropy duration of service visits—level 1 | Entropy duration of service visits—level 1 |
Entropy visits of services—level 1 | Entropy visits of services—level 1 |
Number of unique services—level 1 | Number of unique services—level 1 |
Total data volume to number of unique services ratio—level 1 | Total data volume to number of unique servicesratio—level 1 |
Entropy duration of service visits—level 2 | Entropy duration of service visits—level 2 |
Entropy visits of services—level 2 | Entropy visits of services—level 2 |
Number of unique services—level 2 | Number of unique services—level 2 |
Total data volume to number of unique services ratio—level 2 | Total data volume to number of unique servicesratio—level 2 |
entropy duration of service visits—level 3 | Entropy duration of service visits—level 3 |
Entropy visits of services—level 3 | Entropy visits of services—level 3 |
Number of unique services—level 3 | Number of unique services—level 3 |
Total data volume to number of unique services ratio—level 3 | Total data volume to number of unique servicesratio—level 3 |
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level1,visits,overall }}\) | Churn % of people visiting same service level1 weighted by contribution to overall visits |
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level1,total data volume,overall }}\) | Churn % of people visiting same service level1 weighted by contribution to overall total data volume |
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level1,session count,overall }}\) | Churn % of people visiting same service level1 weighted by contribution to overall session count |
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level1,total session duration,overall }}\) | Churn % of people visiting same service level1 weighted by contribution to overall total session duration |
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level1,visits,individual }}\) | Churn % of people visiting same service level1 weighted by contribution to individual visits |
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level1,total data volume,individual }}\) | Churn % of people visiting same service level1 weighted by contribution to individual total data volume |
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level1,session count,individual }}\) | Churn % of people visiting same service level1 weighted by contribution to individual session count |
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level1,total session duration,individual }}\) | Churn % of people visiting same service level1 weighted by contribution to individual total session duration |
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level2,visits,overall }}\) | Churn % of people visiting same service level2 weighted by contribution to overall visits |
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level2,total data volume,overall }}\) | Churn % of people visiting same service level2 weighted by contribution to overall total data volume |
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level2,session count,overall }}\) | Churn % of people visiting same service level2 weighted by contribution to overall session count |
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level2,total session duration,overall }}\) | Churn % of people visiting same service level2 weighted by contribution to overall total session duration |
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level2,visits,individual }}\) | Churn % of people visiting same service level2 weighted by contribution to individual visits |
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level2,total data volume,individual }}\) | Churn % of people visiting same service level2 weighted by contribution to individual total data volume |
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level2,session count,individual }}\) | Churn % of people visiting same service level2 weighted by contribution to individual session count |
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level2,total session duration,individual }}\) | Churn % of people visiting same service level2 weighted by contribution to individual total session duration |
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level3,visits,overall }}\) | Churn % of people visiting same service level3 weighted by contribution to overall visits |
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level3,total data volume,overall }}\) | Churn % of people visiting same service level3 weighted by contribution to overall total data volume |
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level3,session count,overall }}\) | Churn % of people visiting same service level3 weighted by contribution to overall session count |
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level3,total session duration,overall }}\) | Churn % of people visiting same service level3 weighted by contribution to overall total session duration |
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level3,visits,individual }}\) | Churn % of people visiting same service level3 weighted by contribution to individual visits |
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level3,total data volume,individual }}\) | Churn % of people visiting same service level3 weighted by contribution to individual total data volume |
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level3,session count,individual }}\) | Churn % of people visiting same service level3 weighted by contribution to individual session count |
\({\mathrm {ServiceAvgChurn}}_{\mathrm{level3,total session duration,individual }}\) | Churn % of people visiting same service level3 weighted by contribution to individual total session duration |