Journal of Big Data

Table 10 TFM score for the total calls duration and the total amount of Internet data/SMS with (high, low) loyalty

From: Predictive analytics using big data for increased customer loyalty: Syriatel Telecom Company case study

	Rank	Internet data/sms
	Rank	+	−
Total Time of call	+	High	Mid
Total Time of call	-	Mid	Low

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