Table 2 Comparing AUC results before and after adding SNA to statistical features
From: Customer churn prediction in telecom using machine learning in big data platform
Features | XGBOOST (%) | GSM (B) (%) | Random Forest (%) | Decision Tree (%) |
|---|---|---|---|---|
Statistical features | 84 | 82 | 79.1 | 76 |
SNA features | 75.3 | 71 | 69 | 67.2 |
Statistical and SNA features | 93.3 | 90.89 | 87.76 | 83 |