Table 5 Aspect Identification results
From: Mining aspects of customer’s review on the social network
Category | Aspect | Precision |
|---|---|---|
Hotel | Value | 0.747 |
Room | 0.837 | |
Location | 0.814 | |
Cleanliness | 0.764 | |
Check in/front desk | 0.850 | |
Service | 0.754 | |
Business service | 0.737 | |
Average | 0.786 | |
Beer | Appearance | 0.750 |
Aroma | 0.857 | |
Palate | 0.857 | |
Taste | 0.848 | |
Overall | 0.704 | |
Average | 0.803 | |
Coffee | Aroma | 0.667 |
Taste | 0.677 | |
Acidity | 0.667 | |
Body | 0.600 | |
Average | 0.653 |