Airline new customer tier level forecasting for real-time resource allocation of a miles program

Journal of Big Data

Table 8 Precision and accuracy of silver attainment

Will a user become Silver in 1 month?			Stats
Predicted (With 3 months of data)	What really happened	Is the prediction correct?	Numbers by case	Percent of total
No	No	Yes	54752	97.09
Yes	Yes	Yes	1309	2.32
No	Yes	No	293	0.52
Yes	No	No	37	0.07
		Total	56391	100

Notes: Prediction performed for each passenger with 3 month of data since 1st flight at time point: end of the three months. Precision = 2.75%. Accuracy = 81.71%.